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 CUSTOMER RESOURCES

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TECHNICAL TIP

GO GREEN WITH CCSS All updates and products are available for down-load from our website for CCSS customers.

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Develop a web page for frequently requested info.

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CUSTOMER RESOURCES


Upgrade Your CCSS Products

Keep your System i up to date with critical support and security upgrades. The latest releases of CCSS products are available to you through the secure technical support section of our website. For any technical assistance please contact our support team .

QSystem Monitor Release 12 - Modification Level 009 

QMessage Monitor Release 6 - Modification Level 069  

QRemote Control Release 2 - Modification Level 063  


 Product Information & Resources

            

Find resources for you and your System i with Industry Datasheets, White Papers, Technical Tips,  and more. All are available for download on our website.

Check out the latest White Papers and Industry Datasheets here:

Retail Industry Datasheet

Logistics Industry Datasheet

QSystems Management i 6.1 Readiness White Paper 

Event Management IBM System i White Paper 

Network Monitoring-Environmental Hazards to Peak Performance

    

 

 

Click here to find all Datasheets & White Papers 

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Call +1 919 256 8260
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TOP NEWS

Upgrading to IBM i 6.1: New White Paper from CCSS Helps Power Systems Users Make a Smooth Transition

One Stop Compliance: QMessage Monitor Brings Critical PCI Compliance to Love's Travel Stops and Country Stores

AAA Carolinas Choose CCSS's QMessage Monitor to Drive Accountability and Visibility on the System i

Click Here to Read More 

GO GREEN WITH CCSS All CCSS News, Press Releases, Datasheets, White Papers, Tech Tips and other CCSS resources can be downloaded online. 

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COMPANY NEWS


CCSS Launch WebSphere® MQ (MQSeries®) Monitoring on IBM Power Systems

June 30th 2008 - CCSS , the IBM Power Systems solution developer, today announces a major new product innovation in the form of WebSphere MQ* Monitoring. This new capability forms part of the latest release of their well known system performance monitoring and reporting solution, QSystem Monitor, and marks a significant entry by CCSS into the complementary arena of application monitoring.

The new monitoring functionality targets four key components of WebSphere MQ: MQ Queue Managers, MQ Listeners, MQ Channels and MQ Queues.  Development Managers will now be able to target each of these components with a series of dedicated monitors that will impose all the benefits of pro-active monitoring and management in their MQ environment. Increased efficiency and the ability to save time, as well as fast problem identification and resolution are just some of these benefits already enjoyed by system manager colleagues who already use QSystem Monitor.

Managing Director of CCSS, Ray Wright, explains why CCSS has now embraced application monitoring: "In many ways, this WebSphere MQ monitoring functionality is a very natural extension of the traditional system monitoring we focus on in our core business. We've always believed that improving systems management for customers was as much about helping them to create a pro-active approach to management as it was about any one particular function or feature of our solutions. With that in mind, many customers that had already made this transition wanted to extend the same approach to core applications, and more specifically, to their MQ environment. Happily, the structure of the WebSphere MQ solution lends itself so well to this type of approach - we feel that it's a very complementary addition of functionality to QSystem Monitor and one that customers will feel is intuitive to use." 

 Click Here to Read More 

 

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      SHOW BUSINESS

      Upcoming Events
         IBM Technical University featuring IBM Power Systems                                
           September 8-10, 2008
           The Chicago Hilton, Chicago, IL
           Come visit us at Booth 25 at the IBM Technical University next month in Chicago!

      OCEAN Technical Conference
            Congratulations to Dan Diesel of Insulectro. He was the winner of
            the CCSS portable DVD Player giveaway. Thanks to everyone who stopped by our booth!
 
            Delaware Valley Computers User Group, AS/400 Birthday Party
            DVCUG celebrated 20 years of AS/400 at their conference in June. Congratulations to Ken Doremus
            of AON / Affinity Insurance Services, the winner of the CCSS digital camera giveaway!
 
 

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   TECHNICAL TIP by Kurt Thomas, CCSS System Engineer


Machines! Fight! Back!

A System i is very useful. You can put your coffee cups on it or the stack of IT magazines you've already read but think you might reread at a later point when you've forgotten the precise text of all articles. But due to the ongoing shrinkage of all-things-hardware, you can't fit too many coffee cups or magazines on your System i anymore. There is, however, another way in which the System i can be quite useful: to perform Work.

Work is an ominous force that can impact one's day in quite an unpleasant manner. This is why we invented machines. The idea was that machines would do the Work for us. Of course, there is a drawback: machines in turn create Work for us. This is why, instead of living in a Work-free environment, we have Chores such as system administration and system upgrades.

We here at CCSS believe that we need to fight the machines' attempt to hand an ever-growing amount of Work over to humans. We have therefore come up with our own little machines that fight back for you. Machines that take the Work the other machines want you to do and do it for you. These are virtual machines ("software") that we call QSystem Monitor, QMessage Monitor and QRemote Control, respectively.

QSystem Monitor is on particularly good terms with the basic unit of Work that, on the System i, is called a Job. QSystem Monitor can help you find answers to questions such as "What status is this Job in? What function is it performing? Is a Job waiting for a message? How much CPU is this bunch of Jobs using?" That's while a Job is in full swing. For Jobs that are waiting to kick into action, QSystem Monitor can tell you "What's the longest time any Job has been waiting in this Job queue?" or "Is this Job queue connected to any subsystem at all?" And there's plenty more.

But since QSystem Monitor and Jobs are such good buddies, and their relationship is so useful to you, we decided we would... add... *yet another* Job-related check! Yes, that's true. Another one. Can't leave a good thing alone. We must make it better.

The next release of QSystem Monitor will feature a brand-spanking-new check called "Job Run Time."  Job Run Time check lets you track just how long it's been since a Job kicked into action. It's perfect for checking Jobs that you know are only supposed to run for, say two hours, and then drop out (or be replaced by new Jobs). All you need to do is to create the check, tell QSM the Jobs you want to monitor, and presto. Of course, you can also create a custom threshold. And with thresholds come notifications, so if you have QMessage Monitor, you can forward and escalate the notification, and if you have QRemote Control, you can escalate via SMTP and SMS and reply from your favourite spot at the beach, but I digress.

What I want to say is: Check out the new "Job Run Time" check. You'll like it. Kick back. Relax. Enjoy watching your System i do Work for us, the humans.

Look for Job Run Time check in QSystem Monitor. Coming Soon!

 Read More Technical Tips

Do you have a Technical Tip? Send it to us at news@ccssltd.com . 

      

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