Having Trouble? View this email online.                                                                                                 April 30, 2009

CCSS NEWSLETTER  VISIT THE NEW SITE!  CUSTOMER RESOURCES COMPANY NEWS    SHOW BUSINESS Connect with CCSS on LinkedIn. Become a CCSS fan on Facebook. Follow the latest CCSS updates and news on Twitter.                             What do you think?  Send your feedback on our Website & Newsletter to news@ccssltd.com.   VISIT THE NEW CCSSLTD.COM CLICK HERE EXPLORE THE BRAND NEW DESIGN FIND SOLUTIONS BY BUSINESS REQUIREMENT OR INDUSTRY TAKE A LOOK AT ALL CCSS PRODUCT FEATURES BROWSE CCSS SYSTEMS MANAGEMENT PRODUCTS. FIND NEWS, SOLUTIONS, PRODUCT FEATURES, WHITE PAPERS & MORE.       CUSTOMER RESOURCES UPGRADE YOUR CCSS PRODUCTS Keep your system up to date with critical support and security upgrades. The latest releases of CCSS products are available to you through the secure technical support section of our website. For any technical assistance please contact our support team . QSystem Monitor 12.5 - NEW VERSION NOW AVAILABLE QMessage Monitor 6 - Modification Level 071 QRemote Control 2 - Modification Level 073  CUSTOMER REMINDERS Your Customer Support User ID and Password are included in the letter providing your permanent codes. If you need assistance or another copy,contact your account manager . If you try logging into the new site and receive an error message "Invalid Password", please select the Forgot Password? icon and the system will generate a new, random password which will be sent by email. This does mean you may need to check your Junk Mail folder in case the message lands there by accident. Contact your account manager if you need assistance.

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MORE NEWS AGNE Installs QMessage Monitor for Lights Out Processing in Citrix Environment A Logistical Dream: Nippon Express USA Improves System Awareness with crucial monitoring tools CCSS Solutions Provide Siemens Flexibility for Managed Environments Go to our CCSS News Feed        What do you think?  Send your feedback on our Website & Newsletter to news@ccssltd.com. COMPANY NEWS CCSS’s QSystem Monitor Now Features New Job Run Time Monitor April 21, 2009 – CCSS, the systems monitoring software developer, today announces a valuable new Job Run Time monitor added to their leading performance monitoring and reporting solution, QSystem Monitor. System managers responsible for Power Systems™ running IBM® i and System i™ servers, can now benefit from real-time identification of the jobs on the system that breach their anticipated run times.  Click Here to Read More    CCSS’s QSystem Monitor Pinpoints Disk Usage with Real-Time Disk Collection and 2 New Monitors April 1, 2009 – QSystem Monitor (QSM), the CCSS performance monitoring and reporting solution for Power Systems™, running IBM® i and System i™ servers, now includes important new disk capabilities to help managers identify sudden increases in disk usage, and eradicate the expensive investigation time that follows these events. The new disk functionality includes 2 real-time monitors that identify the largest library and largest object on the system, together with a new real-time disk collection feature.  Click Here to Read More

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