Problem:  "Our operators missed a message which occurred out of hours, informing them that our cache batteries were nearing end of life. As a result, when we ran out of battery life, all the data began writing directly to disk. Had this happened during operating hours we would have noticed the system degradation and impact on users, but as it was late at night, the system crashed. We also lost critical information as the last data collection was stored on cache. It was the worst case scenario and must never happen again."

Solution:  This can be avoided in the future by using cache battery monitoring in QSystem Monitor. This gives operators a fast means of checking the battery life on a networked system at any time. Real-time alerts prompt them via the usual escalation methods. There is no need to manually check battery life by entering the sensitive area of system service tools where someone could accidentally disable a password which would have big impact network-wide. Map view means they can easily coordinate an engineer to replace a number of low batteries in close proximity, rather than arranging individual site visits for each battery. Now operators can have an immediate view on all batteries on all the I/O adapters on all partitions or systems in a single window that gives them all the relevant details they need.