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Welcome
to the Bimonthly Monitor! Systems Management Solutions, News,
and Updates from CCSS, leading provider
of IBM® i Performance Monitoring, Automation
and Message Management Software.
solution

Implement Money and Time
Saving Strategies, Take Two!
The
Challenge: "A user is complaining about delays
but there seems to be no corresponding system
issues. This makes it hard to repair the
problem."
The
Solution: The user
may be experiencing substantial delays because
their application program is trying to access an
object that is in use by another job. It feels
like a delay to the user, but in fact, they are
locked out. It is very difficult to diagnose lock
wait status. So for this problem, QSystem Monitor (QSM) has a
dedicated monitor to supply the average lock wait
time per transaction for interactive users. If
average times are exceeded, QSM immediately alerts
managers, pre-empting complaints to the help
desk.
Featured Resource

Need to Optimize System
Performance? Want to Increase Efficiency and
Prevent Downtime?
Performance Monitoring,
Automation, and Message Management tools can
revolutionize your operations. Browse our All
Features page and see the comprehensive monitoring
and automation functionality available for your
business.
Feature
Preview: •
Monitor Disk including IFS • View the
Status of All Cache Batteries • Produce Custom
Reports • Tailor System Performance Monitors
& Alerts for Business
Applications
CASE
STUDY

Alvarado Hospital Prescribes CCSS Solutions for
IBM Power 6 Systems Management
Prior to installing CCSS solutions, the Alvarado Hospital team struggled with a manual approach to monitoring their system. One of the main disadvantages of this method was the inability to immediately pinpoint errors impacting system performance. This put the team under pressure to find the root cause of performance problems and to resolve them before they affected availability. Without a solution, the team was forced to generate reports in an attempt to identify issues. With CCSS solutions now in place, the team benefits from real-time, 24/7 error identification and, as a result, has turned their reactive environment into a proactive one.
Read more about Alvarado Hospital and their Systems Management Success. |