The Bimonthly Monitor                                                                               June 30,  2010

 


FEATURED SOLUTION
Implement Money and Time Saving Strategies
Take Two!


OPTIMIZE OPERATIONS
With Performance Monitors, Automation, & Message Management

IBM i CASE STUDY
Effective Systems Management for Alvarado Hospital
San Diego, CA

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Flexible Rental Options Are Now Available for QSystem Monitor and QMessage Monitor
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Welcome to the Bimonthly Monitor!
Systems Management Solutions, News, and Updates from CCSS, leading provider of IBM® i Performance Monitoring, Automation and Message Management Software.
solution

Implement Money and Time Saving Strategies, Take Two!

The Challenge:
"A user is complaining about delays but there seems to be no corresponding system issues. This makes it hard to repair the problem."

The Solution:
The user may be experiencing substantial delays because their application program is trying to access an object that is in use by another job. It feels like a delay to the user, but in fact, they are locked out. It is very difficult to diagnose lock wait status. So for this problem, QSystem Monitor (QSM) has a dedicated monitor to supply the average lock wait time per transaction for interactive users. If average times are exceeded, QSM immediately alerts managers, pre-empting complaints to the help desk.

Featured Resource

Need to Optimize System Performance?
Want to Increase Efficiency and Prevent Downtime?

Performance Monitoring, Automation, and Message Management tools can revolutionize your operations. Browse our All Features page and see the comprehensive monitoring and automation functionality available for your business.

Feature Preview:

• Monitor Disk including IFS
• View the Status of All Cache Batteries
• Produce Custom Reports
• Tailor System Performance Monitors & Alerts for Business Applications


CASE STUDY

Alvarado Hospital Prescribes CCSS Solutions for IBM Power 6 Systems Management

Prior to installing CCSS solutions, the Alvarado Hospital team struggled with a manual approach to monitoring their system. One of the main disadvantages of this method was the inability to immediately pinpoint errors impacting system performance. This put the team under pressure to find the root cause of performance problems and to resolve them before they affected availability. Without a solution, the team was forced to generate reports in an attempt to identify issues. With CCSS solutions now in place, the team benefits from real-time, 24/7 error identification and, as a result, has turned their reactive environment into a proactive one.

Read more about Alvarado Hospital and their Systems Management Success.

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