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CCSS - Systems Availability White Paper Request Form
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= Required field
The White Paper will be emailed to you within minutes of filling out the following request form.
PRIVACY STATEMENT
Privacy is important to CCSS, the information collected here will not be used beyond the means of this request.
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Name:
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Title:
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Company Name:
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Email:
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Work Phone:
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Country:
1. Does your IT staff provide support to remote locations/sites?
No - we support only a single site/location.
Yes - all locations are in the same time zone
Yes - locations in various time zones.
2. How frequently are you required to provide performance metrics to your executive staff or customers?
Weekly
Monthly
Quarterly
Annually
We do not provide reporting metrics
3. Do you have any MBO or incentive programs tied to your IT performance metrics?
Yes
No
4. Does your business involve providing SLA commitments to your customers?
Yes
No
5. Do you have any SLA commitments "with teeth", i.e. financial penalties for performance dips?
Yes
No
6. Do you currently support any LPAR AS/400 or iSeries systems?
Yes, all AS/400 and iSeries boxes are partitioned
Yes, some of our AS/400 and iSeries boxes are partitioned
No, none of our systems are partitioned
7. Over the past fiscal year, how has your IT staff size changed?
We added staff
We lost staff due to restructuring, downsizing or outsourcing
There has been no change
8. Over your past fiscal year, how has your IT budget changed?
It increased
It decreased
There has been no change
9. Please indicate the number of iSeries servers at your location?
1-5
6- 11
11-20
21 or more
10. Are you currently looking for a solution to a performance or system availability problem?
Yes
No
11. Would you like us to send you information on our performance management solution?
Yes
No
12. Are you already using a performance management solution? If so which tool?
13. Are you looking to replace your existing performance or system availability tool? If so, why?
