Pro-Active Message Management
QMessage Monitor provides a centralized business solution for IBM i message management, eliminating the need for manual monitoring and avoiding costly downtime. Capable of filtering, answering and escalating messages, QMessage Monitor implements proactive automation for your business critical systems and includes real-time Audit Journal monitoring to simplify compliance for today's ever-evolving standards. Automatic notification via audio, visual, email and mobile phone prompts allows staff to stay notified and one step ahead of system problems.
Product Information
-
Documents
Reference useful documentation for QMessage Monitor including whitepapers, datasheets, and product brochures
-
Demos
Take a visual tour to discover how our solutions can assist your organization
QMessage Monitor Product Features
Click on each feature or click expand all to see more details.
Create a Custom Centralized console for all system messages
Filter repetitive messages
Escalate priority of important messages and notify operators of problems
Increase visibility of important messages with speech software, color coding, and remote notification
Automated responses via user defined rules
User defined authorization lists control the viewing and answering capabilities of individual users or groups of users
Change informational messages into inquiry messages, forcing the requirement for the messages to be answered prior to being removed from the console
Full audit trail of all messages and replies
Add notes to messages to ensure that the message is handled correctly
Monitor for looping jobs
Monitor FTP commands coming in and going out of the IBM i
Log the exact commands that are being run both to, and from the system
View the documented commands in the audit log for problem determination
Monitor specific database activity
Monitor file opens (read, write, delete and update)
Monitor SQL Access, including access performed through the database server
Monitor native access such as creating, deleting and retrieving information performed through the DBS
Ability to monitor and access sensitive files and expose security breaches
Pinpoint the exact files/libraries/users/IP addresses for auditing purposes
Monitor the Audit Journal for real-time security breach messages
Two way FTP command monitoring
Standard QMM filtering and escalation procedures for Audit Journal monitoring
Meet strict internal auditing standards and external legal obligations such as Sarbanes-Oxley, using the full history archiving functionality
Monitor for events that are expected to start or finish by a particular time, e.g. end-of-day jobs
Receive real-time alerts of expected events that have failed to start or finish by a particular time
Escalate events in accordance with its importance
Full history log of specified events that have or have not occurred
Monitor the QAUDJRN security journal in real time, 24/7
Be alerted to security breaches, defined by your internal protocol
Ensure compliance for both internal and external regulation
24/7 monitoring of all system messages, queues & critical OS/400 performance metrics
Full automation of operational daily checks for the IBM i
Escalation and alerting of critical problems that could impact the business
Mobile management via escalation of messages to a cell phone allows the user to receive, acknowledge and reply to business critical messages
Automatically transfer control of monitoring to a nominated back up during system failure ensuring monitoring remains unaffected
Automatically switch control back to the central system when that system recovers
Continued monitoring of all systems and partitions ensures messages are never missed
Escalate unanswered messages to authorized users or chain of users, or group
Alerts sent via email, pager, or mobile phone
Automate steps within Escalation Procedures, including number of times before moving on to next step
Run commands or programs from within an escalation procedure
Ensure availability of support staff via full calendar processing capabilities within QMessage Monitor i.e. shift patterns and holiday time
Escalate messages to an enterprise management console via SNMP
Escalate critical IBM i information via SNMP traps to cross-platform solutions
Interface into BMC Performance Manager, HP Openview, CA Unicenter TNG, Tivoli Netcool, Nagios & IBM System Director
Expand all
Collapse all
